Still buzzing from Lima! 🇵🇪✨

It was an absolute honour to speak to 3,000 in-person attendees (and 4,000 more online!) at #FEST25 for Grupo Intercorp, sharing my latest research and insights on “The Next Customer Experience.”

The event theme — turning potential into action and unlocking our Super Human abilities — couldn’t be more timely.

I’m inspired by the incredible ideas shared, the flawless organisation, and the opportunity to learn from world-class speakers like Rohit Bhargava, David Gram, Rebeca Hwang, Ian Beacraft, and Lucho Quequezana. 👏🏼

Huge congrats to La Victoria Lab for the creative production, and a heartfelt thank you to Isabella Moane and Cristina Trujillo Guevara — your care and attention made the whole experience unforgettable. 🙏

Big thanks to Martin Holm-Knudsen and A-Speakers for making it all happen!

And to everyone I met at #FEST_25 — thank you for your warmth and incredible feedback. Already looking forward to next time! 😊🌎

#Futurist #CustomerExperience #Innovation #Leadership #FutureOfRetail #KeynoteSpeaker #SuperHumansInAction

🌟 Super excited to speak in Lima next week at #FEST25, – the largest innovation conference in South America – on The Next Customer Experience! I’m on the main stage at 3pm – Can’t wait! 🎤 🇵🇪

Great way to start the week at SXSW London! Next stop, the Manufacturing Distribution Summit in Birmingham with The Manufacturer, and then off to Fest_25 in Lima with Grupo Intercorp!

✨ Excited to be the opening keynote speaker on Day 2 of the Manufacturing Digitalisation Summit next Thursday! ✨ I’ll be speaking on “Leadership in the Age of AI.💡

While AI is disrupting areas like predictive maintenance, smart supply chains, metamaterials, and more, we can’t lose sight of all the opportunities it presents to create new efficiencies for teams, learning, and leadership. I will share my latest research and insights on the future of AI transformation, as well as key actions to future-proof our brands, business, and careers today.

Including:

💡 How we can move beyond automating 20th-century processes into a future of Reinvention, Proactive innovation, and Rapid Adaptability

💡 Applying AI Superpowers to create the most efficient, effective, and high-achieving workforce possible

💡 Actions we can take today to not only future-proof our brands and business, but to future-proof ourselves and our careers

Hope to see you there! https://manufacturing-digitalisation.com/

Excited for the opportunity to share my latest research & insights at these awesome upcoming events! Covering the impact of #AI & Technology on the future of #Legal, #Manufacturing, #Retail, #Hospitality, and #Agriculture!

Including:

👩‍⚖️ Innovate Legal Summit 2025 – Clio – Cloud-Based Legal Technology

🚘 Manufacturing Digitalisation Summit – The Manufacturer

🛍 Fest_25: Superhumans in Action – Intercorp Retail

🏨 The Caterer Hospitality Tech Confex – The Caterer

🍓 International Strawberry Congress – Cooperatie Hoogstraten cv

#futurist #keynotespeaker